Easy Connect is Not Available Cant Connect to the Global Peer to Peer Network

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Windows "Easy Connect" does not reply with the password / "Easy Connect is not Available"

• Question

• Hello,

  I have posted a related question some time ago, which was eventually resolved. However, after some time a problem with Easy Connect (used for MSRA) came back:

  Whenever I arrive at the point in setting up a MSRA session where Easy Connect is needed, I get the reply: "Easy Connect is not Available". Here is an example of the problem:

  • Start MSRA
    --> as expected, a window with "invite someone to help you" and " Help some who has invited you" appears
  • Select "invite someone to help you"
    --> as expected, a window with "Who do you want to get help from" appears
  • Select "Invite someone to help you"
    --> as expected, a windows with "How do you want to invite your trusted helper?" appears
  • Select "Use Easy Connect"
    --> as expected, the temporary "Create invitation window / checking network capabilities" window appears
  • Next, I would expect this windows to close a new window to provide me with the Easy Connect password. However, instead I get the window "Easy Connect is not available".
    I cannot continue. (I have screenshots so can repost with them if that would clarity my question)

  Any suggestion how to resolve would be appreciated.

  (Please do not reply with the 3 suggestions from the FAQ (both computers must run windows 7 / Access to internet is limited / your router does not support Easy Connect - doesn't help)

  More background information and things I have tried:

  • The "Easy Connect is not available" window offers the "Tell me more about how to fix this problem" which I have tried, but those suggestions do not help
  • If I use the other MSRA option: "Help someone who has invited you" (this would be my typical use case), followed by "help someone new" and than select "Use Easy Connect", I also get the "Easy Connect is not available" window instead of the expected option to enter the Easy Connect password. I believe this is that same problem.
  • This happed with both the 32 as well as the 64 MSRA versions
  • I'm using Window 7 Ultimate, 64 bit with all the latest updates
  • This desktop PC is wired to the internet via an Edimax gigabit switch, a Dlink DIR-855 wireless router and a fiber modem in bridge mode
  • The W7 desktop has a single active network connection only
  • I'm using Windows Firewall and Windows Security Essentials
  • Disabling the firewall on the PC did not help
  • Network discovery is enabled in Control Panel\All Control Panel Items\Network and Sharing Center\Advanced sharing settings (that's UPnP – right?)
  • The Internet Connectivity Evaluation Tool does not seem to be available anymore from MSFT sites
  • Restarting " Peer Name Resolution Protocol " did not help
  • Restarting " Peer Networking Identity Manager Properties" did not help
  • Starting up with a "Clean Boot" (disabled all non-Microsoft services using MSConfig) did not help

  I would also be interested to understand how I can check on the status of the "Easy Connect" service. Is this a service hosted somewhere, or??

  Thanks!

Réponses

• The "Easy Connect" feature of "Windows Remote Assistance" requires IPv6.  It is probably not installed on your PC... but, even if you installed it on your PC there is a reasonable chance that IPv6 is not working on your network router.  Even if your router and PC both support IPv6, it is unlikely the PC and router you are trying to remotely reach support IPv6... and so forth and so on...

  Microsoft disabled the IPv6 tunneling server that supported "Easy Connect" in the middle of 2013 and this disabled the functionality of "Easy Connect".  I assume the reason Microsoft did this is because it looks like the network-world is finally getting ready to start using IPv6.  Microsoft and many other IT corporations seem to be "clearing the decks" and preparing for this event.  Just a guess on my part.

  I have heard of individuals getting a point-to-point IPv6 Peer Name Resolution Protocol session going, but not in an over-the-internet environment.

  • Marqué comme réponse samedi 8 février 2014 22:22

• You'll need to change the server used by Easy Connect for ipV6 address translation.  Microsoft seems to have disabled the default system needed by Easy Connect: teredo.ipv6.microsoft.com.

  Click the Win 7 Start Button

  Enter "cmd" in the search window

  Right click on "cmd.exe" in the search results, choose Run as Administrator

  At the command prompt enter "netsh interface ipv6 set teredo client test.ipv6.microsoft.com"

  If the reply is "OK" Easy Connect should now work.  Obviously any server named "test" could disappear overnight.  I'm told there are publicly accessible teredo servers on the internet but haven't spent any time in Google looking for them.

  • Marqué comme réponse Wytze_ dimanche 16 février 2014 10:42

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Source: https://social.microsoft.com/Forums/fr-FR/52bc2819-c829-40ca-83a4-eb51841bcd5e/windows-quoteasy-connectquot-does-not-reply-with-the-password-quoteasy-connect-is-not

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